Shipping & Delivery
Enjoy secure packaging, fast nationwide delivery, easy order tracking, and reliable customer support—making every purchase simple, safe, and worry-free.
At Friends Computer Gallery, we are committed to delivering your orders quickly, securely, and efficiently. Every order is carefully packed and shipped through trusted courier partners to ensure your products arrive in excellent condition.
Order Processing
Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festive seasons, sales, or high-demand periods, processing times may be slightly longer.
Shipping Coverage
We currently deliver to most serviceable locations across India. If your location is not covered by our courier partners, our support team will contact you regarding your order.
Estimated Delivery Time
| Region | Delivery Time |
|---|---|
| Punjab | 1–3 Business Days |
| North India | 2–5 Business Days |
| Rest of India | 3–7 Business Days |
Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Applicable shipping charges are displayed at checkout before payment.
Free shipping may be available on selected products or promotional offers.
Any shipping offers are subject to change without prior notice.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via Email, SMS, or WhatsApp (where available). You can use this tracking number to monitor the real-time status of your shipment.
Delivery Attempts
Our courier partners will attempt delivery according to their standard delivery policy. If delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If your package arrives damaged, appears to have been tampered with, or any item is missing, please notify us within 48 hours of delivery.
To help us resolve your issue quickly, please provide:
Clear photographs of the package.
Images of the damaged product (if applicable).
Your Order ID.
Delayed Shipments
While we strive to deliver every order on time, delays may occasionally occur due to courier issues, severe weather, natural disasters, government restrictions, or other circumstances beyond our control. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure that your shipping address, contact number, and PIN code are correct before placing an order. Friends Computer Gallery cannot be held responsible for delays or failed deliveries caused by incorrect customer information.
Need Assistance?
If you have any questions regarding shipping, delivery status, or order tracking, our customer support team is here to help.
Friends Computer Gallery
Email: fcgtraders@gmail.com
Business Hours: Monday – Saturday | 10:00 AM – 8:00 PM
Thank you for choosing Friends Computer Gallery. We appreciate your trust and look forward to serving you with quality products and reliable delivery.